Complete a new report

  • Updated

This article covers how to open your reporting submission and complete it. It covers, accessing the reports, assigning % allocation, entering data and changing units.


Complete a new report

To start your facility reporting submission for a customer, go to the Manage tab in the top menu bar and click My facilities from the drop-down menu. From here, you can find the relevant facility you are completing reporting for. 

  • Opening a report

    The easiest way to access you're report page is via the main navigation bar.

    1. Select Report in the top menu. 

    2. Find the report you want and select Edit in the Actions column. 



    💡You can also access these reports via Manage ➜ My facilities. After you have found the facility you want to add data for, click Reports to see all submissions for that facility. 

     

  • Assigning % allocation 

    When filling out your reporting, the first thing you will need to do is enter your total production output and assign a percentage to your customer(s) to represent allocated emissions. 

    💡Your customers do not have access to your total production output figure. It is only required in the platform to allocate emissions correctly across your customers.  

    📝Find out more about your total production output, customer allocation, and where to find this information in this data collection article.

    🚨You can only assign a customer a percentage when they request reporting from you. This is to prevent the error of suppliers incorrectly listing customers on their account.  
     

  • Entering your data

    You are now ready to enter your data to complete your reporting submission 🎉

    Work through the questions at your own pace. For each question, you can set your preferred unit by clicking the drop-down menu with the current unit. 

    If this is your first time reporting or you aren’t sure where to find the right data, check out this article on data collection.

    💡To find out more information on the data for each question, click the question mark icons next to each question. 

📌Once you have completed your report, see this article to share your data with your customers: How to share your report


What are the customer questions?

Within each report, there are standardised data metrics that apply across customers. In addition, some customers may include buyer-specific questions, which will appear in a separate section of the report.

So please submit both reports and the customer questions


FAQs 

  • No. Supply values for product and service data must currently be entered in euros.

    Any currency conversion will need to be completed outside the platform.

    We recognise this limitation and are exploring support for additional currencies in future updates.

  • No. Once you have accepted a data request and assigned it to the correct facility or organisation, you can use the same report to share data with multiple buyers.

    All linked buyers will appear within the same reporting workflow.

  • There are a few common reasons why your report cannot be submitted:

    1. Missing required data
    All mandatory fields and questions must be completed. If anything is missing, you will see an alert when attempting to submit.

    2. Data exceeds validation thresholds
    Some values may fall outside expected ranges. Check for alerts next to the data points and review both the values and units entered.

    3. No active licence assigned
    If your licence is not sponsored, you must purchase and assign an active licence before sharing your report.

    If you have checked all of the above and still cannot submit, please contact our support team.

  • Yes. You can make changes by unsharing the report.

    To do this, untick the “Share” option at the end of your report. This will make the data editable again.

    Once your updates are complete, remember to re-share the report to submit the updated data to your customer.

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